In March and April, we started adapting our normal routines to COVID‑19 and closed doors. After 252+ days of curbside service, how have teams adapted to increase efficiency and improve the client experience?
LEARN FROM YOUR COLLEGUES:
‣ Smooth curbside workflows
‣ Creating client transparency— virtually
‣ Addressing common workflow bottlenecks
‣ Reducing admin time and maximizing patient care