Enhance client experience and reduce front desk phone calls up to 70%

Free up time for patient care by automating your clinic’s most common requests. Place a self-service client menu on your website to provide superior service for pet parents, and less work for you.

Schedule Walk-Through

Automate your most common requests

  • Request clinic appointment

  • Schedule virtual consultation

  • Schedule pet boarding

  • Rx or food refill request

  • Request vaccine records

  • Schedule pet grooming and more...

Fulfill your requests without picking up the phone

‣ Front desk staff no longer needs to be tied to the phone

Pet parents no longer left waiting on hold

‣ Easily turn each request into a chat-based conversation

‣ Gain the ability to handle multiple requests simultaneously

Hand off your busy work to us

‣ Each client request sends a notification to your TeleVet Flow™ dashboard to give you all the details you need

‣ Automatically route and assign conversations to the appropriate team member

Receive in-app, text, and email notifications to the number or inbox of your choice

Set statuses to easily keep track of each request

Own your client experience

‣ Your “common requests” are fully customizable: Change the label, change the order, and even create custom requests to meet your clinic’s needs

‣ Provide a personalized welcome message with relevant hyperlinks and customize client intake questions

‣ Toggle the menu on or off from your dashboard, without the need of involving your website developer

‣ Communicate a consistent brand message with your clinic’s logo and colors

The unobtrusive menu collapses into the corner of your site, allowing clients to easily find the services they need


Stay connected with your practice management system

Pet parent requests sync with your existing practice management system and TeleVet Flow™ dashboard

‣ Lookup current clients in real-time by matching with your PIMS data from AVImark, eVetPractice, ezyVet, Impromed, IDEXX Cornerstone, IDEXX Neo and more

‣ Once your client is identified, that client’s information from your PIMS will be automatically displayed

Send documents, book appointments, create virtual consultations, or take payments all from your TeleVet Flow™ dashboard

Respond quickly to pet parents while you stay focused on your patients.

No app to download, for you or the pet parent. Easily add the self-service menu to your clinic website with just a few clicks. TeleVet Connect™ can be up and ready to receive pet parent requests the same day you sign up!

We play well with others

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Cheryl Brocki, DVMVet’s Best Friend

“TeleVet’s a simple platform that allows my team to partake in the process, efficiently move through a consult, and give the pet owner the best experience.”

Duffy Jones, DVMPractice Owner / Peachtree Hills Animal Hospital

“We have been very happy with TeleVet and our clients have really embraced the technology. The platform is user-friendly and helps you keep a good detailed record of the visit.”

Kasey WittGreenbriar Veterinary Hospital & Luxury Pet Resort

“Any opportunity to broaden our pet parents' capability in providing their pets with consistent, quality care, particularly under circumstances where it would otherwise be unsafe or impossible, is an absolute win in my book.”

Andrea Dunnings, DVMPractice Owner / East Atlanta Animal Clinic

“I have always loved the ease of use and adaptability of the TeleVet platform. The new applications are even more exciting!”

Heather Brookshire, DVMPractice Owner / Animal Vision Center of Virginia

“TeleVet has been an exceptionally useful platform that allows me to have a quick consultation with both my current clients and local and regional general veterinary practitioners.”

Tom Wootton, DVMLien Animal Clinic

“Very streamlined and efficient for vets. Has been hugely effective in providing care throughout the pandemic and I expect it will be a staple in our practice moving forward due to owner demand!”

VCPR compliance for every state

Our committment

We work in partnership with veterinarians, practice managers, and medical directors as your clinic’s workflow solution. TeleVet is VCPR compliant and current with the latest regulations for all 50 states, providing both you and your clients safety and peace of mind.

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A better way to Connect

Fulfill client requests without saying a word