IDEXX Neo + Flow

IDEXX Neo + Flow

Save more time and create a better experience for your clients, clinicians, and staff.

With the IDEXX Neo and Otto Flow integration, you can:

  • Enable unlimited two-way texting conversations with clients that save to the patient record.
  • Automatically send digital forms via text or email prior to appointments from Flow and have them saved in IDEXX Neo.
  • Sync appointments, client requests, and patient data with your Neo software to easily keep track of your schedule and conversations.
  • Look up current clients in real time, automatically pulling in and displaying patient data and electronic medical records from Neo software.
  • Send documents, create virtual consultations, and more all from Flow.
  • Route conversation details, notes, digital forms, and client interactions into Neo software automatically or export them as a PDF.

Book a demo with a Otto representative to see how Flow by Otto can help you get more out of your IDEXX Neo solution.