TeleVet + IDEXX Neo

IDEXX Neo Software is cloud-based practice management software designed to help you run your practice more efficiently.

TeleVet is a veterinary workflow solution that helps you run appointments more efficiently, reducing your workload and increasing team and client communication.

Through the TeleVet + IDEXX Neo integration, you will be able to streamline your appointment workflows for curbside consults, virtual visits, and other appointment types.

Connect Neo with TeleVet

How the TeleVet + IDEXX Neo integration works:

Sync TeleVet with IDEXX Neo

Build custom workflows by appointment type, keeping both your team and clients in the loop. Sync client data with your IDEXX Neo practice management system to easily keep track of your schedule and conversations.

Own the communication

Choose when and how you want to communicate with clients, through video, phone, or text. Look up any client or patient from Neo to start a new conversation. When the conversation is closed, export notes and conversation log to your IDEXX Neo patient files.

Get time back

Eliminate bottlenecks for you and your team by automating routine admin tasks. Reduce front desk phone calls with pet parent self check-in. Benefit from asynchronous client communication, easily managing multiple conversations simultaneously.

Simplify appointment scheduling

Receive all your incoming requests for appointments, medical records, curbside consults, telemedicine consults, and more all in one place. Send and receive unlimited messages at no extra cost.

Ease team workload

Know exactly where each client is in your workflow so you can better communicate with them and your team. Add in team members and assign them to conversations.

Manage curbside appointments

End-to-end curbside workflow management from arrival to check-out. For curbside consults, send updates and provide exam room transparency by communicating through video, image, text, or phone call.

Send & receive digital forms

Send custom forms from TeleVet to your client’s personal device, eliminating shuffling paper forms back and forth and reducing wait times for your clinic.

Conduct telemedicine & virtual visits

For pet parents there is no app to download, no account to set up. Clients receive a secure link via text and email that takes them to a private conversation page to manage their appointment.

Send invoices and collect payments

Send custom invoices and attach relevant documents effortlessly. Receive secure and contactless payments sent from your clients’ personal device.

6,000+ veterinarians integrate TeleVet with their existing practice management system.

See the magic in action

Request your personalized TeleVet + Neo walk-through

Schedule Now